The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Yeah, the HR-10-250 tivo has been out MOST of '04 actually, so we are in a about the 18th month of usage. No real updates since then, some SW updates.
product continues to run and amaze me. I will hate to let it go in '06 when Directv moves to mpeg4 encoding and axes tivo. :-(