The percentage of sales people that recommend Samsung HDTVs.
Salespeople are also becoming less likely to recommend LCD sets over plasma sets, which goes against the industry trend.
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Wasn't it you guys that told us about HDTVtoDVD? http://www.svcd2dvd.com/HDTV2DVD/
The nice thing about this program is it doesn't screw up the audio sync after you have removed commercials which other programs do. The bad news is if you convert it again for something like the iPod, the audio sync problem shows up again.