
The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Feh, in sunnyvale CA all the choices are bad for one reason or another. That is really the root of the problem is there is no true competition so there is no reason for all of them not to suck ass one way or another.