http://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/ Engadget HD Comments for 30% failure rate for BSkyB set-top HDTV boxes? http://hd.engadget.com/media/feedlogo.gif http://hd.engadget.com en-us Copyright 2009 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/http://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/http://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/Jul 3rd 2006 3:51AMhttp://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/http://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/Jul 3rd 2006 5:01AMhttp://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/http://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/Jul 3rd 2006 5:39AMhttp://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/http://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/Jul 3rd 2006 8:26AMhttp://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/http://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/
Have had many total failures whilst watching hd and recording something else; the system locks up so much it takes a power cycle to clear.

Recording frequently have a loss of signal error; despite the rather good weather we are having at the moment. (No rain hail sleet or snow to muss up the signal)

In general using the remote response is too slow; fast forwarding through adverts is more hit and miss than with its Sky + predecessor.

I have nightmare problems with SD pictures on my television (via HDMI) and projector via Component - green bars at the sides of non widescreen footage and moving white dots at the top of the picture :(

Thing is 5 minutes on discovery channel looking at underwater footage and its mostly forgiven.]]>Jul 3rd 2006 8:30AMhttp://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/http://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/
http://lifestyle.hexus.net/content/item.php?item=5498]]>Jul 3rd 2006 8:34AMhttp://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/http://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/I noticed my fault and they came the next day and replaced my box, it's now perfect (except for the software, but they're all like that!)]]>Jul 3rd 2006 11:08AMhttp://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/http://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/
]]>Jul 3rd 2006 12:43PMhttp://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/http://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/
This discussion follows weekend press report, which claimed that 30% of Sky HD customers were affected by “glitches” such as “lost sound, picture freezes and background noise”. The article didn’t give a source for this estimate or any evidence to back it up. While minor issues are not unusual in new technology products, the suggestion that more serious problems are so widespread is not consistent with Sky’s own experience or the very positive response from customers to the launch of Sky HD.

We work closely with TV manufacturers to address any compatibility issues that sometimes arise with the introduction of a new technology. For example, we’re working with Pioneer to investigate a handful of reports about HDCP compatibility with some TV screens. We’d like to stress that this issue does not prevent customers from being able to watch Sky HD channels in high-definition picture quality.

Before Sky HD launched, we ensured that the Sky HD box had passed independent tests for compliance with HDCP and HDMI protocols and we tested the box with more than 75 different models of TV. Our engineers are briefed on the best way to connect these sets to the Sky HD box.

Sky has an active dialogue with customers – listening to their feedback and helping them to get the very best from innovative technology – and makes improvements through regular software updates. We’ve communicated the things that we’re working on and the improvements that we’ve already made, including a new software update that was implemented recently.

We think that Sky HD sets the benchmark for TV viewing in the UK and Ireland. The overall response to Sky HD is very good and we’re committed to working with customers and industry partners to make the experience of such ground-breaking technology as close to perfect as possible.]]>Jul 4th 2006 2:24PMhttp://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/http://hd.engadget.com/2006/07/03/30-failure-rate-for-bskyb-set-top-hdtv-boxes/that i only turn it on to watch specific programs (ie football)its whines and hums so loudly it can be heard upstairs in the the bedroom with all doors enroute closed ,in fact the whole house hums its got to go unless soome other than thomson makes a different box
(although i understand amstrad are working on a cheaper replacement god help us )
anyone got another solution
]]>Aug 14th 2006 4:44AM