The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Ben, is this because of Fox in general, or your local Fox affiliate? There is a big difference, there, because I have had the argument with my local CBS affiliate relating to the same issues.
Also, I get similar problems from DirecTV when trying to watch some regular MPEG-2 HD on HDnet/Movies, etc., but then again I know how D* operates (e.g. HDlite).