The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Yeah...I tried pricing DirecTV as compared with my cable service, and for as much as people complain about cable, the pricing wasn't even close. I have an HD DVR, cable in every room (albeit analog expanded basic in those without boxes), 5 meg internet all for less than I would pay monthly for a comparable DirecTV setup! In addition, the startup costs alone were in excess of $600! And the icing on the cake is exactly this...that you don't own any of it! At least when I cancelled DISH a few years back I was able to sell the equipment I OWNED!