The sad part is that DirecTV never disclosed the change in the policy to its subscribers. Although few, if any of us, read the small print in those pamphlets they include in the bill, a good defense for them would have been that we notified you of this prior to the change in policy. That's my chief complaint. Like any large corporation, they are welcomed to make any changes to any policy at any time...but it's their duty to notify us prior to the change.
“An engineer explained to us that hundreds of ear impressions were gathered in the name of research, and while each one obviously boasted its own unique shape and size, one single characteristic remained uniform across the board: the entrance into the ear canal is not a perfect circle, it's an oval.”
Now that we've thrown 'em off the trail, use the form below to get in touch with the people at Engadget. Please fill in all of the required fields because they're required.
The sad part is that DirecTV never disclosed the change in the policy to its subscribers. Although few, if any of us, read the small print in those pamphlets they include in the bill, a good defense for them would have been that we notified you of this prior to the change in policy. That's my chief complaint. Like any large corporation, they are welcomed to make any changes to any policy at any time...but it's their duty to notify us prior to the change.