The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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I think Ben's logic is very simplistic. The HD DVD promotions people may not been able to comment on what Walmart is doing. Where is the story of you trying to confirm this with the Blu-Ray group? Wouldn't they be trumpeting this news as well?