The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Come on Ben... when you write your stories do a complete research ! First, this is old news ( I've known this for 2 weeks ) and I also knew that Sony would replace my Blu-ray disc FREE OF CHARGE. Now, go ahead and do what you seem to be doing a lot lately, edit your post.