The percentage of sales people that recommend Samsung HDTVs.
Salespeople are also becoming less likely to recommend LCD sets over plasma sets, which goes against the industry trend.
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The letter I got made it sound like I wouldn't have to worry about it until my annual contract was up. At which point I'll just threaten to switch back to Comcast anyway to get a lower rate. Not that I want to. Even though the Verizon Moto DVR still has issues, it's still far-and-away better than my old Comcast one. And maybe the rate hike is so they can afford newer better boxes... Yeah, wishful thinking.