The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Not to nitpick, here, but while I generally disagree with you that HDDVD is a "dead format", I need to point out that if you buy HDDVD's, they're in no way going to be useless once the format "dies".
The media are the same size, can be read by generally the same hardware, and vary greatest in the software required to read them. It's not a "dead format", by any means.