The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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It's called an attempt of damage control LOL.
This is Sony's offical response:
http://www.users.qwest.net/~ktodd4/sony/sonystatement.mp3
Just a tiny bit inappropriate?
Man I have a PS3 but no HDDVD and I just don't care anymore. WATCH A MOVIE ON WHATEVER YOU LIKE AND STOP ARGUING!