The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Unencrypted QAM could be a very good solution for cable companies. It has kind of shocked me that they don't unencrypt all their HD channels. It would sure be a big selling point for me over DirectTV. "Get all the HD included with your cable package, and you don't even need a box". If cable companies start supporting this, the TV companies will start to offer more graceful QAM solutions.