Why would no ATSC tuner be a "problem"? The HR21 is meant for DirecTV customers who can get their local HD channels from DirecTV. If they need an ATSC tuner then they should get the HR20 which has ATSC tuners.
“The other one is a biggie, and it's something very noticeable in the videos: touch sensitivity is pretty bad. Using the virtual keyboard proved to be far too painful, and we're pretty sure it wasn't multitouch-friendly.”
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Why would no ATSC tuner be a "problem"? The HR21 is meant for DirecTV customers who can get their local HD channels from DirecTV. If they need an ATSC tuner then they should get the HR20 which has ATSC tuners.