The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Don't think this will make much of a difference as Blu-Ray is destroying HD-DVD in Australia (85 percent of Hi Def sales are Blu-Ray)...
http://www.stuff.co.nz/4238588a28.html
Snippets From article...
HD DVD slashes prices to drive Aussie sales-
Delays by Toshiba in bringing HD DVD players to market meant the format's local launch was underwhelming, as movie studios were reluctant to put discs on store shelves when the associated players were thin on the ground.
The result, GfK figures released last month show, is that 85 per cent of high definition disc sales have been Blu-ray titles.
Further, 24 of the top 25 HD disc titles were Blu-ray movies; the only HD DVD title to make the list was 300, which ranked 20th.
The main factor driving Blu-ray's penetration in Australia is the Playstation 3, which has a built-in Blu-ray player.
Around 84,000 units of the games console have been sold locally since it launched here in March, and Sony expects its recent $A300 price cut to spur another 84,000 PS3 sales by the end of the year.
Microsoft's Xbox 360 supports HD DVD, but the feature is only enabled through the purchase of a $A249.95 external player. GfK said only 3000 units had been sold to date.
Ms Garra said there were now 154 Blu-ray titles on the market and there would be 234 by the end of the year.
A spokeswoman for Toshiba, the main backer of HD DVD, said there were now 47 HD DVD titles on the market but she did not know exactly how many would be on sale by the end of the year.