The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Cox? Oh, that company that cuts off your service when you are 0.000000000007 nanoseconds late in paying your bill, and then wants to charge you $80 to reconnect you, claiming that they have to "reprogram their computer" to restart you, when actually all they have to do is enter one key in their computer display to restart you? The same Cox whose entire system crashes for days everytime it rains? The same Cox with no security to protect you from your neighbors eavesdropping on you? THAT Cox? Let's see... now how can we reliably determine when Hell has frozen solid, which is exactly the date that I will use them again!