The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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There's nothing more irritating than a hotel that DISABLES the external inputs on their TV's. Key offenders are the otherwise friendly Marriott Courtyard and Residence Inn brands. Huge hi-fives to Hyatt. With (accessable) component and video in their Park Hyatt brands, and often in the Grand Hyatt flavours.
Seems that the motivation to minimize A/V options is pure greed: selling the truly crappy movies that are doomed to run in hotel rooms.
Hyatt has my spend.
LM