The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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From the "Read" link:
"Additional information (subtitles, audio streams, camera angles, trailers, games, etc.) can be downloaded from the Internet via computer and stored on a SD card that either player will accept. This content can be played with the original content of Blu-ray Discs."
For $2,000, why the hell can't they include the ethernet port and 1GB of storage on-board to make it profile 2.0 capable? What early-adopting guy wants to spend $2k for the highest of the high end and then walk a little SD card back and forth to his computer? I guess he's supposed to have his butler do it?