Those problems happened over the holidays. That's hardly the time that _Microsoft's_ vendors are going to be delivering very good service. I think the outages were unacceptable, but I don't think we'll see them repeated.
“An engineer explained to us that hundreds of ear impressions were gathered in the name of research, and while each one obviously boasted its own unique shape and size, one single characteristic remained uniform across the board: the entrance into the ear canal is not a perfect circle, it's an oval.”
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Those problems happened over the holidays. That's hardly the time that _Microsoft's_ vendors are going to be delivering very good service. I think the outages were unacceptable, but I don't think we'll see them repeated.