
The percentage of sales people that recommend Samsung HDTVs.
Salespeople are also becoming less likely to recommend LCD sets over plasma sets, which goes against the industry trend.
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As an apartment dweller, I'm compelled to use DirecTV... and I loathe them. They have been super slow to upgrade my building to the new dish necessary for MPEG4 HD channels, they've been jacking around with channel selection and now I don't even get all the channels I had a year ago and last but not least: THE COMPRESSION!!! Who cares if it's HD when all you see are compression artifacts dancing on your screen--annoying unsightly little cubes are unsightly at ANY resolution, thanks.