The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Aside from the obvious question as to why someone would find CNET an authority of anything in this area, if the product is so poor on the pre-calibrated front then why not just get Sony's VW40 for half the list price?
Right now, I probably would go with the Epson Home Cinema 1080UB instead of the Sony VW40. Maybe even the Sanyo PLV-Z2000 to save a descet chunk of change.
The reason not to get the Sony/Epson/Sanyo: Native contrast ratio. Both use a dynamic iris and, even so, do not come anywhere close to 30,000:1 contrast ratio of JVC.
Also, the JVC uses the Gennum GF9351 VXP Image Processor, which is much better than the processor/deinterlacer in the lower-priced products.