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The real problem isn't the players that wal-mart sold for 100 bucks. It's the discs.
Why would I want to get rid of the player that gives me HD movies and upconverts my DVD's better than my TV can? For 100 bucks, it's still a deal.
Now if I could swap my movies, we'd be talking. But it just seems pointless to refund the players.
I would consider a swap for a blu-ray player, but a refund is a flat out loss for most customers.