I'm a happy U-verse customer. I think my summary is pretty simple, and from the forums, pretty typical. Great value for money. HD picture quality is not as good as my previous TWC. On some channels it's very good, almost comparable, others not great. Overall, I can certainly live with the picture quality, the difference is there but it's only small. Only 1 HD stream at a time is more of a pain than I expected but I'm willing to wait as it's on the cards to be increased to two streams soon....ish. Being able to see my photos from Flickr on the tv is a surprisingly nice perk, as is the U-bar, Yahoo games and Yellow Pages, they're more than just a novelty for us. The internet is where U-verse really shines. I signed up for the max package which gives me very close to the advertised speeds of 10megs down and 1.5 up. Very nice. My TWC gave me nowhere near advertised speeds. The install was not a major hassle at all. Not exactly a cake-walk either though. Allow 3-4 hours if you're the typical 2-3 tv's 2-3 computer household. They ran cat5 at no cost all around my basement. They have trouble in finished areas but that was only a small problem for me. Overall, it's not perfect but in most areas it's either comparable or superior to TWC, with picture quality being the main drawback. I get quite a lot more for the same money as TWC and I'm prepared to wait for them to iron out the very minor flaws.
Now that we've thrown 'em off the trail, use the form below to get in touch with the people at Engadget. Please fill in all of the required fields because they're required.
I'm a happy U-verse customer. I think my summary is pretty simple, and from the forums, pretty typical. Great value for money. HD picture quality is not as good as my previous TWC. On some channels it's very good, almost comparable, others not great. Overall, I can certainly live with the picture quality, the difference is there but it's only small. Only 1 HD stream at a time is more of a pain than I expected but I'm willing to wait as it's on the cards to be increased to two streams soon....ish. Being able to see my photos from Flickr on the tv is a surprisingly nice perk, as is the U-bar, Yahoo games and Yellow Pages, they're more than just a novelty for us. The internet is where U-verse really shines. I signed up for the max package which gives me very close to the advertised speeds of 10megs down and 1.5 up. Very nice. My TWC gave me nowhere near advertised speeds. The install was not a major hassle at all. Not exactly a cake-walk either though. Allow 3-4 hours if you're the typical 2-3 tv's 2-3 computer household. They ran cat5 at no cost all around my basement. They have trouble in finished areas but that was only a small problem for me. Overall, it's not perfect but in most areas it's either comparable or superior to TWC, with picture quality being the main drawback. I get quite a lot more for the same money as TWC and I'm prepared to wait for them to iron out the very minor flaws.