Not so fast there Jim. I happen to be one of those 57,000 basic subscribers they lost (I also had the RoadRunner high speed package and Earthlink VOIP) and the reason I ditched them was purely based on their reputation in the cable industry. I hated giving up my high speeds and going back to DSL but I wasn't about to get the kind of treatment I had read about over the years from hundreds of thousands of dissatisfied customers. I called the day after I learned Comcast was taking over the Houston market and canceled all services. Time Warner was overpriced and service was sub par but Comcast's reputation preceded it. It wasn't long before my decision was proven to be a wise one either. The official announcement when Comcast arrived was that prices would remain the same while service would be augmented. Less than a month later they raised rates across the board 6%. Then there is the whole bogus reset packets fiasco. I had basic cable because for me Time Warner's expanded offerings weren't worth what they cost. I currently have AT&T Voice, 3.0 Mbps / 512 Kbps DSL, and Dish Top 200 for $99 a month. Comcast is $99 for the first 12 months then jumps to $131.89 a month thereafter. AT&T just installed the new CO's down the street with fiber so U-Verse is only days away for the same price I'm paying for the Dish setup now! I would switch to Hughs Net satellite before going back to comcast.
“An engineer explained to us that hundreds of ear impressions were gathered in the name of research, and while each one obviously boasted its own unique shape and size, one single characteristic remained uniform across the board: the entrance into the ear canal is not a perfect circle, it's an oval.”
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Not so fast there Jim. I happen to be one of those 57,000 basic subscribers they lost (I also had the RoadRunner high speed package and Earthlink VOIP) and the reason I ditched them was purely based on their reputation in the cable industry. I hated giving up my high speeds and going back to DSL but I wasn't about to get the kind of treatment I had read about over the years from hundreds of thousands of dissatisfied customers. I called the day after I learned Comcast was taking over the Houston market and canceled all services. Time Warner was overpriced and service was sub par but Comcast's reputation preceded it. It wasn't long before my decision was proven to be a wise one either. The official announcement when Comcast arrived was that prices would remain the same while service would be augmented. Less than a month later they raised rates across the board 6%. Then there is the whole bogus reset packets fiasco. I had basic cable because for me Time Warner's expanded offerings weren't worth what they cost. I currently have AT&T Voice, 3.0 Mbps / 512 Kbps DSL, and Dish Top 200 for $99 a month. Comcast is $99 for the first 12 months then jumps to $131.89 a month thereafter. AT&T just installed the new CO's down the street with fiber so U-Verse is only days away for the same price I'm paying for the Dish setup now! I would switch to Hughs Net satellite before going back to comcast.