The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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squiggleslash:
What are you talking about? Yes, BD+ isn't doing customers any good. But it hasn't been a problem so far. It isn't slowing sales or anything like that.
Why are you making up stuff to try to make your point? You have a good point, don't undermine it by giving out false info.