The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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I'd say much the same thing except I still have an older HR10-250 attached with OTA in, so I use that for backup recording of series shows. I find that the DirecTV HD feed to my HR20 sometimes fails, so I still need the backup. Oh, and PBS, too.