“The other one is a biggie, and it's something very noticeable in the videos: touch sensitivity is pretty bad. Using the virtual keyboard proved to be far too painful, and we're pretty sure it wasn't multitouch-friendly.”
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I found Gamefly to be far worse, but I don't see myself subscribing to any disc-by-mail service again at this point.
When I had Gamefly it was awful, but it was being shipped from CA to TX too. My brother in CA gets his Gamefly disks fast.
I live in Seattle, and it typically takes about 6 or 7 business days to get a game (from the time I put the old game in my mailbox).
I'm hoping they add a distro center up here relatively soon.