The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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The new site was up for about an hour earlier today but then went off line and now we are back to the "old" BB site. Not enough time to fully check it out but I believe down load rentals were $1.99 to $3.99, good for a month but once started have to be viewed within 24 hours.