The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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I never tried of vongo mostly because it was installed on my laptop as "crap ware" when I bought it two years ago. When companies have trial editions of their stuff pre-installed on new computers, it really turns me off to them and their wares. Had I heard of Vongo on my own, I may have been willing to give them a try.