Netflix shipping systems act a fool -- have you been delayed?
By Darren Murph 
posted Aug 15th 2008 3:49AM
posted Aug 15th 2008 3:49AM
[Thanks to everyone who sent this in]
posted Aug 15th 2008 3:49AM
The percentage of electronics at the end of their lives which were recycled.
The EPA found that the percentage remained consistent from 1999-2005. Even as recycling rates went up, the amount of electronics reaching end of life outpaced the increase, leaving the figure static. (source: EPA, July 2008)
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My next DVD to ship says that it's "Shipping Wednesday." I don't know if this is one of the errors connected to the bug, but it shouldn't take (and never has taken) a week for them to ship a DVD.
That's exactly what my que says. A big message on the front page saying my account has been delayed since Tuesday and then in the que it says "Shipping Wednesday" on my next movie. It's now Friday.
I am a little upset by this.........
I have the 4 movie/month plan and have been movie-less since Monday........
havent even received a notification that my movies I sent in have been received........
I hope they prorate our plans or something
Did you read the message that's up there? It says if your shipment is delayed, they will credit your account in the next few days. Gotta read the whole thing...
yea I read it........
but saying and doing are two different things......
they told me the same thing before when ALL my movies where "Very long wait" for 9 days.....
hasnt happened yet....
No DVDs have been shipped to me, as of this morning, for something like three days. Unbelievable.
Delayed here as well. My message says accounts will be pro-rated, but switching to blockbuster if they raise rates doesn't look so bad now.
Mine have been delayed as well, also says "Shipping Wednesday," though as my movies were originally expacetd to ship last Wednesday (8/13) I am not sure if this refers to the day before yesterday, or next week. I just signed up last week so I am still in my two-week free trial, so I do not know how, if at all, I will be compensated.
Delayed here (Indianapolis, IN) on one disc. Although, I can't say I'm that frustrated with Netflix. When they do have hiccups like this, they tend to go beyond what I think they need to do in order to rectify the situation. So as far as I'm concerned, their service record has been pretty much perfect.
With the Olympics, I haven't watched a couple of the discs I've got at home now anyway, and my son can still watch Word World on demand every morning.
Blockbuster B*tchs
I also have had the "Shipping Wednesday" message all week, but nothing is shipping. I can live a few days with nothing. There is more to life than just movies. I've been happy with Netflix since 2000 or so and have never had a problem. This is just a tiny blip.
The other two people in my office also have nothing shipping to them.
As others said, read the complete message on their site. Netflix will be crediting your account, and if you have a free trial it will be extended.
Makes sense, our internet went down this week, our phones went down on Wednesday, and the host for our website went down yesterday. I assumed this is how my week would end:(
Figures, our internet went down this week, our phones went down on Wednesday, and the host for our website went down yesterday. I assumed this is how my week would end:(
Yea, i have been delayed all week in KC. Sent them in Mon and usally will get new ones on Weds. So far nothing. While this does suck its not too big of a deal. Atleast they are prorating out accts. Heck when the cable internet goes out I have never seen a credit willingly from the Big Bad Wolf TIme warner.
Mitchell
On the site, it still has my latest two DVDs marked as "shipping Wednesday", though I did receive them yesterday (Thursday).
I got the same message in Richmond, VA
Hmm, I got two movies from my queue yesterday. I live in NYC.
I sent my first DVD in Saturday. I sent the other two on Monday, and I haven't heard a word about anything being shipped to me.
The last movies I sent back on Monday have not been received yet, and I have the shipping delay message. Also, the top two DVDs have been removed from my queue. One was a new release that had been sitting with a wait for the last two weeks. I don't know if I should re add them to my queue or wait for the shipping issue to clear up. Maybe they're just delayed but in progress.
I have the same exact issue. I think I'm just going to wait for everything to be fixed to see if I should add my top 2 movies back to my queue.
Two day delay here.
I received a DVD yesterday, but I think it was shipped right before the "glitch". In fact, my Que page still shows "Shipping Wednesday". I'm still waiting for another to ship...
I think this glitch may have been a good thing for me. Unless they have sensed I sent back one movie, they have upped my number of movies out. My next movie is in Processing and they have not received the movie I sent yesterday.
Also, they are now displaying the Watch Instantly promo front and center, just below the shipping notice on member home page. Good idea to try and get people to try this more with the current situation.
I got a movie today although my Queue tells me that the same movie is shipping today and has said so since Tuesday.
no problems here (NJ), just got mine this morning.
oddly enough blockbuster.com is giving me problems with shipping. I sent back a movie a week ago....
I never saw an annoying screen like that...
oh wait, that's cause I use an AppleTV. :)
No, I have not been affected by this. That's because I don't like the subscription model. It just does not work for me because I'm lucky to have three movies come out that I want to see; two if I'm not unlucky. I also use renting movies as a form of exercise; I'll walk to the video store as long as it's not raining.