$1 extra per month and Kill Bill Vol 1 is still at "very long wait" 3 weeks after it came out. I can't imagine how few people want to see this movie still, so I figure Netflix must have very few copies on hand.
Why am I paying an extra $12/year if they're going to do such a crappy job on this?
So I called them (866-716-0414) and talked to them about it. First, I don't like their lack of contact options, they clearly are trying to discourage us from giving feedback.
But you do get a human rather rapidly if you do call.
I said I was very upset they would charge extra for BluRay, and then really you don't seem to get anything you used to get for no extra charge. That they needed to service BluRay better (presumably meaning buy more copies). They did say that by the movie becoming unavailable and popping out of my queue it actually set some kind of flag in their system that they need to buy more copies and helps them gauge how many to get. So hopefully they will do that better.
I should have mentioned that they need to reorganize their categories on their website. Having "BluRay" as a category no longer makes sense. Because they view categories as exclusive to each other. So that means I can't find "Western" BluRays or "New Release" BluRays easier. I shouldn't have to go to highdefdigest to find the list of new BluRays and then cross that to netflix and type it in there.
“An engineer explained to us that hundreds of ear impressions were gathered in the name of research, and while each one obviously boasted its own unique shape and size, one single characteristic remained uniform across the board: the entrance into the ear canal is not a perfect circle, it's an oval.”
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$1 extra per month and Kill Bill Vol 1 is still at "very long wait" 3 weeks after it came out. I can't imagine how few people want to see this movie still, so I figure Netflix must have very few copies on hand.
Why am I paying an extra $12/year if they're going to do such a crappy job on this?
I dumped the BD option the instant I got the email notification from Netflix. Just not worth it yet.
Kill Bill just went from "very long wait" to "Unavailable" on my queue. WTF Netflix!
i went from 3 movies at a time to 2 movies at a time.
Same here. It's now unavailable (although it says it was moved to the saved area, but wasn't).
I'm going to send them feedback.
So I called them (866-716-0414) and talked to them about it. First, I don't like their lack of contact options, they clearly are trying to discourage us from giving feedback.
But you do get a human rather rapidly if you do call.
I said I was very upset they would charge extra for BluRay, and then really you don't seem to get anything you used to get for no extra charge. That they needed to service BluRay better (presumably meaning buy more copies). They did say that by the movie becoming unavailable and popping out of my queue it actually set some kind of flag in their system that they need to buy more copies and helps them gauge how many to get. So hopefully they will do that better.
I should have mentioned that they need to reorganize their categories on their website. Having "BluRay" as a category no longer makes sense. Because they view categories as exclusive to each other. So that means I can't find "Western" BluRays or "New Release" BluRays easier. I shouldn't have to go to highdefdigest to find the list of new BluRays and then cross that to netflix and type it in there.