The percentage of sales people that recommend Samsung HDTVs.
Salespeople are also becoming less likely to recommend LCD sets over plasma sets, which goes against the industry trend.
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I ditched WOW cable in favor of Dish Network's HD-only package. Was paying WOW over $80/mo for 200+ standard definition channels that I didn't watch, and 20 or so HD channels. Switched to Dish, and I now get 80-some HD channels for about $40/mo (with DVR). Couldn't be happier.