The percentage of electronics at the end of their lives which were recycled.
The EPA found that the percentage remained consistent from 1999-2005. Even as recycling rates went up, the amount of electronics reaching end of life outpaced the increase, leaving the figure static. (source: EPA, July 2008)
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Don't be fooled by all the nicities they offer you but fundementally this company has issue in their service, you will regret once you joined them and be under their contract:
http://hometheater.about.com/b/2008/02/26/consumer-alert-class-action-lawsuit-filed-against-directv.htm
I know they are one of the most progressive satellite TV providers and you will be treated wonderfully before you sign up with all these promises but once it's too late for you to do anything then they turn on you. I too am gadget and tech lover, but regret that I signed up with them! I'm willing to NOT have all the DIRECT2PC, online scheduling and all their HD services (get it from other company) if I can get out of their contract and have a peace of mind.