The percentage of sales people that recommend Samsung HDTVs.
Salespeople are also becoming less likely to recommend LCD sets over plasma sets, which goes against the industry trend.
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Dealbreaker - it's not RF. URC is pretty much all RF, why they chose not to make this one with that functionality is beyond me. How can this be called a flagship if it's not RF. In any case, it should be as good or better than the Harmony One and it's cheaper too. When they make an RF remote I'll trade in my RF20...
This would be very useful to me!