I'll bet DirecTV's "churn" is increasing right now and will increase next month as Christmas bills come due. I pulled the DirecTV plug at my house this week after many years of service. One way I think DirecTV could retain more customers is cut prices, bring back MusicChoice and find a way to let more customers buy east and west coast network feeds.
Sorry, the ability to get east and west coast network feeds is controlled by the FCC. Not much (other then lobbying for a law change) that DirecTV can do to change this.
before i moved to nc i lived in ny and in ny we had both east and westcoast broadcasts. when we moved to nc i requested to get the westcoast channels also and the directv cust rep placed a request in. 2 weeks later i rcvd a postcard stating i will not get westcoast service. i called dtv and they said the request goes to local stations in my area. the reason for the denial is they want the local customer to see local commercials! hmmmm!
Now that we've thrown 'em off the trail, use the form below to get in touch with the people at Engadget. Please fill in all of the required fields because they're required.
I'll bet DirecTV's "churn" is increasing right now and will increase next month as Christmas bills come due. I pulled the DirecTV plug at my house this week after many years of service. One way I think DirecTV could retain more customers is cut prices, bring back MusicChoice and find a way to let more customers buy east and west coast network feeds.
Sorry, the ability to get east and west coast network feeds is controlled by the FCC. Not much (other then lobbying for a law change) that DirecTV can do to change this.
http://www.fcc.gov/mb/shva/
before i moved to nc i lived in ny and in ny we had both east and westcoast broadcasts.
when we moved to nc i requested to get the westcoast channels also and the directv cust rep placed a request in. 2 weeks later i rcvd a postcard stating i will not get westcoast service. i called dtv and they said the request goes to local stations in my area. the reason for the denial is they want the local customer to see local commercials! hmmmm!
just my 2cents!