If they want to attract the middle market, they're going to have to invest more into their installers. I can't tell you how many people I know have canceled their orders once their find out what "Free Professional Installation" is all about.
I hope Chase is reading this. Drilling holes in peoples floors and running wires along door frames is not acceptable. Installation has to include wall jacks and wall fishes.
Good point, Fuzz. I actually had to have D* send someone backup to patch up an installer's shoddy work a couple years ago. The problem is, D* contracts out it's installers and try to play the "it's not us, don't blame us" game when you call them up.
@Nonya, even a perfect install will not overcome lack of signal strength. Others in different areas have varying experiences during rain. Mine got significantly worse going from the standard dish to the (much) larger HD dish.
“An engineer explained to us that hundreds of ear impressions were gathered in the name of research, and while each one obviously boasted its own unique shape and size, one single characteristic remained uniform across the board: the entrance into the ear canal is not a perfect circle, it's an oval.”
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If they want to attract the middle market, they're going to have to invest more into their installers. I can't tell you how many people I know have canceled their orders once their find out what "Free Professional Installation" is all about.
I hope Chase is reading this. Drilling holes in peoples floors and running wires along door frames is not acceptable. Installation has to include wall jacks and wall fishes.
Amen to that
Damn you are so right...And to one up you...Charter charges $50 to drill a hole in my floor and carpet. At least Directv does it for free!
Good point, Fuzz. I actually had to have D* send someone backup to patch up an installer's shoddy work a couple years ago. The problem is, D* contracts out it's installers and try to play the "it's not us, don't blame us" game when you call them up.
@Nonya, even a perfect install will not overcome lack of signal strength. Others in different areas have varying experiences during rain. Mine got significantly worse going from the standard dish to the (much) larger HD dish.