Toshiba forced to pay up in class action DLP lawsuit
Just what Toshiba needed, right? As if the economy wasn't hammering the company's bottom line badly enough, United States Magistrate Judge Steven M. Gold of the Eastern District of New York has just entered a decision that'll force it to pay up over $1 million in order to settle a class action lawsuit it just lost. Originally filed in 2007, the suit alleged "that the lamps of certain Toshiba DLP televisions were susceptible to premature failure causing purchasers to repeatedly expend hundreds of dollars for replacement bulbs, which allegedly suffered from the same defect." After a thorough investigation, it was found that Tosh would be responsible for reimbursing those who purchased a bulb replacement that failed prematurely, and the warranty on replacement bulbs has been pushed from six months to a full year. Naturally, the law firm representing the 265,000 or so affected individuals was quite stoked with the outcome, as should you be if you're in that mix.


















Panasonic had to do this too. Basicaly all RPLCD tv's ahve this issue. Ironical as part of the of settlement Panasonic replaces the TV's with, wait for it, new RPLCD set's. I have already had to replace the bulb once on the new set (though that was better then the every couple months on the original). I wonder when the next round will start :p.
The fact that you have to replace the bulb is why I never even considered a RPTV. You are getting an inferior picture and you don't really save any money at all in the long run.
The bulb didn't scare me away, but the inferior picture part did. Plasma kicked DLP's arse 3 years ago, and now it's even farther ahead. Too bad LCD is going to squash them both, even though it's also inferior to Plasma. Nothing like misleading marketing, misinformation, and consumer ignorance to enable inferior products to snuff out superior ones. Thank you Samsung.
once again, Engadget's take is inaccurate as this was an agreed upon settlement not one forced by the judge. The Judge simply appoved the agreement between the parties.
Do you really need to hear it again?
.."Engadget is a blog, not a news site."
If the 'inaccuracies' bother you so much, go find a news site to read.
Jyncus - Why bother reading anything at all if there aren't even the minimal attempts at fact checking?
Maybe I should start SquiggleHD. I'll start with a story claiming all the movie studios are dropping Blu-ray. Then the next story will be on Apple's forthcoming 42" HD iPhone. Then I'll post a story claiming everyone's going to stop making plasma TVs.
Oh wait.
Anyway, that's OK and people should make comments in the related forums as if what I'd written was true, and never post corrections, because it's a blog right?
squiggleslash & Jyncus
Well this is Engadget, and if you read it enough you learn to filter out the stories by specific contributors on certain subjects... This is a case in point, Darren Murph rarely if ever has anything nice to say about Toshiba, if a story comes up about Toshiba having troubles and its posted about here on EngadgetHD it'll be posted by Mr. Murph 9 out of 10 times, and the story should be taken on a based around a truth's grain of salt, and if you're actually interested in the story go and look it up on a more reliable source, because 100% of the information won't be given on this site.
That's why I never bought a DLP, they are known to have bulb issues.
I have the T.V. pictured: 52WM48, Bought in the UK does anybody know if the warranty extension would apply over here? I ask because I have a bulb purchased around 8 months ago that has failed!
As awesome as America is, I doubt our court system will reach back to your island. I'm not a lawyer, but I think your court system would have to sue?
@ shawnmos
All flat panels and all RPTV's (DLP, LCOS, LCD, etc), have bulbs of some sort (except LED backlight systems). All of these systems are susceptible to bulb failure and dimming over time. All of them could suffer from bulb failure, this is not something limited to either RPTV's or Toshiba, its just a Toshiba design flaw. The bulbs themselves in RPTVs are usually not that expensive and when you replace them, you are back to 100% performance WRT brightness, which is just not generally possible with other designs.
So lemme get this straight...... They are forced to pay up 1 million dollars. OK fine, I get that. But 1 million dollars split between 265,000 people?
So each person gets like 4 dollars then. Seems like a waste of time and energy to me.
Nah. Everyone gets just under $2, the lawyers get $500,000...
My guess is the attorney and administration fees will be around 300k. The remaining 700k will be distributed to those who file a claim (maybe a quarter of the eligible claimants). So about 60,000 people will get $11.66.
Seems fair.
I sold Toshiba RPTVs back in the day. Their bulbs would go out within 6-8 months. Compared to 2-3 years that the Samsung and Sony sets would get out of their bulbs. I'm glad to see people who bought these sets are getting some sort of retribution.
RP really doesn't need those tosh idiots anyway, I am happy as a pig in feces with my samsung DLP, and don't plan to hit up plasma or LCD anytime soon, as the picture rivals high-end and doesn't cost half of what a plasma screen the same size would cost me. Sure, I'll have to replace the bulb to the tune of a couple hundred bucks in a year or two, but if I burn in a plasma, or an LCD drops a few pixels, nothing will ever be done about it.
toshiba? Are they still around?
We bought a fabulous tv in Nov. 2005....great picture ...all our friends rave about the clarity and brightness...
Little did we know that the bulbs or something else in this TV was terribly wrong...Toshiba replaced our original bulb, but as of today I have now bought 3 bulbs at $225 each. It's not like you can buy these bulbs at your local hardware/electrical outlet store....We are usually looking at 7-10 days for the shipping....We paid about $2500 for the TV and now have spent $750 for bulb replacement. Next time it goes out, we may just get a new TV....anybody else having this problem ???
"I have the T.V. pictured: 52WM48, Bought in the UK does anybody know if the warranty extension would apply over here? http://www.dvd-to-psp.com I ask because I have a bulb purchased around 8 months ago that has failed!"