I jumped ship after they did this. I went back and forth with the 'customer service' dept. They said it was to 'eliminate due dates' They had NO late fees already. Therefore due dates are arbitrary. If you are late there was no fee. So in essence no due date. I got much less movies per month. Dropped them like a bad habit after years of being a loyal customer and picked netflix up saving 3 bucks a month still on a 3 out plan plus UNLIMITED streaming of their online movies. Buy bye blockbuster.
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I jumped ship after they did this. I went back and forth with the 'customer service' dept. They said it was to 'eliminate due dates' They had NO late fees already. Therefore due dates are arbitrary. If you are late there was no fee. So in essence no due date. I got much less movies per month. Dropped them like a bad habit after years of being a loyal customer and picked netflix up saving 3 bucks a month still on a 3 out plan plus UNLIMITED streaming of their online movies. Buy bye blockbuster.