“An engineer explained to us that hundreds of ear impressions were gathered in the name of research, and while each one obviously boasted its own unique shape and size, one single characteristic remained uniform across the board: the entrance into the ear canal is not a perfect circle, it's an oval.”
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Off by a factor of 10 in each dimension.... so you presented this device as *literally* 1000 times smaller than it really is.
It's still small, but let's get the decimal point in the right place!