Coming from a supervisor at a FiOS tech support call center, it is a huge relief to hear somebody say that, so I thank you. Naturally all I hear about are the problems with it, but the problems we get only make up about 3% of the customer base. It's hard to see past that sometimes, so I really do appreciate that comment. It makes my job that much more worthwhile.
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Coming from a supervisor at a FiOS tech support call center, it is a huge relief to hear somebody say that, so I thank you. Naturally all I hear about are the problems with it, but the problems we get only make up about 3% of the customer base. It's hard to see past that sometimes, so I really do appreciate that comment. It makes my job that much more worthwhile.