The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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I would go with a Panasonic. We carry the Samsung, Sony, and Panasonic players where I work. The Panasonic seem to be the quickest, especially with the content heavy BD-Java titles, and can get firmware updates over the internet. The Sony players don't do any streaming as far as I know, the Samsung seems to have the best streaming capabilities, incorporating Pandora, and NetFlix. The Panasonic DMP-BD60 has Panasonic's VeiraCast streaming with YouTube, Google's Picasa, Amazon UnBox HD video rental service, as well as stock quotes from Bloomberg. I know you said that streaming was not important to you but others might find this information helpful.