The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Ask yourself this. How long did DVDs take to become popular? They were released in 1997. I was in high school then and hadn't heard anything about them until 1999. Even when I bought my first player 2 years after the format was out, no one in my family had one.