The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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I've been ripped off enough times by Fox to never plan to do business with them again. I mean full on lies, like the DVD edition of The Abyss that was packaged as anamorphic that was actually 4:3 with letter boxing (and the subsequent argument with the store trying to return the f---ing thing because apparently returning something that isn't what it says it is on the box is "copyright infringement" - yes, that's what Fox has told retailers.)
Screw 'em. Something tells me I'll be buying fewer and fewer discs over the next few years, what with the dishonesty of the distributors and the decision to use an HD format with a flawed and draconian DRM system.