The percentage of sales people that recommend Samsung HDTVs.
Salespeople are also becoming less likely to recommend LCD sets over plasma sets, which goes against the industry trend.
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How is this being "treated like crap?" You paid for lifetime service on your series 1 or 2 box, and you're getting lifetime service on your series 1 or 2 box. If you want service on another box, fine, but why shouldn't you have to pay for it? The sense of entitlement some people have (looking at you too, iPhone upgrade whiners) is incredible.
I think most people would be willing to pay some additional fee to transfer the lifetime service, but you can't because the lifetime service option doesn't exist anymore. I don't think it's a sense of entitlement as much as frustration that you can't upgrade your technology without losing out on the (obviously) great service deal that they originally paid for (which wasn't particularly cheap, btw).
Dudes
if you have an S2 (like i do) and have had it longer than 3 years (and we have) - you can get an HDTiVo w/a lifetime subscription for $500. You get a $100 discount off the HDTivo and $100 off the lifetime service. I just put it in my 'cart' to see what options I'd have.
Now you know - shop accordingly.
Completely disagree. It wouldn't cost Tivo a dime to transfer my lifetime service to a new box. I like Tivo, but if they ever expect me to buy another one, they'll change their pricing. Otherwise, I'm going to go with whatever my cable or satellite company offers when I upgrade to HD.