The percentage of sales people that recommend Samsung HDTVs.
Salespeople are also becoming less likely to recommend LCD sets over plasma sets, which goes against the industry trend.
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JimC, unfortunately some people on the loosing side can not accept that BD is doing quite well but just have to put their spin on the facts. They feel that they have to, at all costs, hide the fact that BD is growing...quite rapidly given what that there is an economic crisis on and BD is a premium quality format.