I am a new RCN customer of internet and cable TV. My cable TV lost signal from pressing wrong remote control by our kid this morning. I tried to fix but failed. I called RCN customer services for help twice. Each time waited online for 45 minutes without chance to speak to anyone. I was frustrated about that.
Is this your way to treat your customer? If so, I have no choice but to cancel my order with RCN.
Let the hive mind of Engadget get that for you.
"I need help! I want a small pocket camcorder but I'm not sure which one to get. I don't want to fall into the hype of the Flip because I worry two hours won't be enough. What should I be looking for when considering a small camcorder and where can I get a good quality one with expandable memory? Thanks!"
Now that we've thrown 'em off the trail, use the form below to get in touch with the people at Engadget. Please fill in all of the required fields because they're required.
Is this your way to treat your customer? If so, I have no choice but to cancel my order with RCN.