In 2011 Apple found itself in some hot water for failing to provide the legally required two-year warranty to European consumers. But, since being slapped with a €900,000 fine by Italy in December of that year, few other countries have taken any signifcant action. That's led European Justice Commissioner Viviane Reding to call on the nations of the European Union to step up their enforcement efforts and to cooperate more on consumer protection issues. She also said that the Justice Commission should take a more prominent role in helping various state institutions work together. The call for stricter enforcement comes after only five EU members took any action against Apple for openly flouting the Union's Warranty laws -- and just two (Italy and Bulgaria) imposed any financial penalties. Denmark, Finland, Luxembourg and Belgium are still investigating the company, but it's not clear what consequences if any remain to be faced. The company has begun to alter its warranty policies to fall more inline with local laws, but there are still concerns about the specific wording that leave room for abuse.

Filed under: Apple

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It wasn't all that long after Google consolidated most of its privacy policies before people wanted clarification on what this meant to users. Even then, EU regulators weren't satisfied, asking the search giant to hold up a little while it took a proper look at the implications for European citizens. The result of that investigation? Well, Justice Commissioner Viviane Reding previously declared it to be in breach of European law, and now the EU is commanding that it be reexamined. The assertion comes in a letter to Mountain View from the EU's data protection regulators, who feel that consolidating so much personal data into one place creates untenable risks to privacy, and was signed by 24 member states (plus Liechtenstein and Croatia). The regulators also outlined 12 recommendations for Google to follow to bring its policy back to the favorable side of the fence. No official word from Google at this time, but we've reached out for comment.

Update: Peter Fleischer, Google's global privacy counsel issued the following statement: "We have received the report and are reviewing it now. Our new privacy policy demonstrates our long-standing commitment to protecting our users' information and creating great products. We are confident that our privacy notices respect European law."

Filed under: Internet

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Via: BBC

Source: Reuters

Ever hemmed and hawed over buying AppleCare with your shiny new gadget? European chiefs are worried that you don't know all of your rights. They're concerned that Cupertino's warranty-selling practices hide the fact that all customers are entitled to a statutory two-year warranty to fix defects present at sale. The company has already had to open its checkbook to Italian regulators, but pointed out that the protection plan is there to remedy issues that may crop up after you've taken your new toy from its perfectly-engineered box. Nevertheless, commissioner Viviane Reding is pushing for a Europe-wide inquiry into the company, contacting all 27 member states to look into the matter. In the meantime, we're left working out how many times we're likely to drop our new device in the next three years.

Filed under: Misc, Peripherals, Apple

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Via: Bloomberg

Source: Der Speigel (Translated)

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